Our technicians are ready to provide support in all cases
Do you run into something unexpectedly and you can't get out of it yourself? At 4BIS we are here to help you! Send us an email or fill out the contact form and we will respond within 24 hours. We always ensure that urgent issues are prioritized, but you can also call us if the problem you are facing needs to be solved immediately.
Would you prefer it if we take a look with you? This is also possible through Teamviewer, which you can download at the bottom of this page.
Benefit from 24-7 support
As a technical partner, we want to make software technology as widely accessible as possible to others. Become a master of using 4BIS services, thanks to the guides we've put together for your convenience. Or find the answers to the most frequently asked questions under the FAQ / Frequently Asked Questions. In our Knowledge Base, we provide you with free readily accessible online software tools to answer your technical support needs and more.
We're happy to watch with you, it's that easy
To be able to remotely monitor your computer, we use a tool called TeamViewer. We can solve problems for you even if you don't have administrative access to your computer and/or system configuration!
Support available for Windows and Mac OS, click on a download, then double click on the downloaded file. A screen will appear with a session ID and password which you can provide to our Supportdesk employee to start the Teamviewer.
Only choose Host Support if you receive this from our Supportdesk employee as an instruction.
Can't find what you were looking for?_
Couldn't find the answer to a question? Or do you feel that something is still missing from our knowledge base? Let us know. Ask your question directly by telephone to our Supportdesk or put your request on the mail and you will receive a response within 24 hours.