Technical support

 

Help, my computer is broken!

Our techies come to the rescue to provide support for all cases

Not managing to send emails? Website not loading? Troubles with starting your brand new 4BIS software on a new device? At 4BIS Innovations we are here to help! “Have you tried turning it off and on again” is the reply you will never get from us. Fill in the bug report form at the bottom of the page and we’ll respond within one working day. We make sure to give urgent issues the priority, but you can also call us if the problem you are facing has to be dealt with immediately. 

For optimum tech support, we use a tool called TeamViewer to control your computer from the distance. It can be used in several ways. We can solve issues for you even if you don’t have administrator access to your computer and/or system configuration. Just download the “TeamViewer QuickSupport” version below and double click it to give us the session ID and password when you phone in.

If you want to grant us unattended access, download the “TeamViewer Host” version, which allows us to remotely control your computer even when you’re not there or when you have trouble logging into your machine. We use this to execute preventive maintenance or fix your computer when you’re not around.

Call me maybe?

In case of an emergency, you are welcome to give us a call. Our tech specialist on call, Fabian, has a very lovely and calming voice: stress free experience guaranteed! 

+31 (0) 23 576 5400

Do you have a Bug?